Cancellation & Refund Policy

More than 48 hours before rental start — refund of the rental amount paid, subject to payment-processing charges.

24–48 hours before rental start — RENTALIEN may retain 50% of the rental fee; remainder refunded.

Less than 24 hours before rental start — rental fee may be non-refundable.

No-Show — booking may be treated as a cancellation within 24 hours; rental fee may be non-refundable.

Security deposit is refundable if it has not been used toward an eligible charge.

Full details in section 16 of the Rental Terms & Conditions.